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Returns & Refunds

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Returns & Refunds Policy


Our Guarantee


We take pride in the quality of our products. If you're not completely satisfied with your purchase, we're here to help.


Returns


Eligibility

  • Items must be returned within 14 days of delivery
  • Products must be unopened and in original packaging
  • Perishable goods cannot be returned unless defective

    • How to Return

  • Contact us at info@rasoolltd.com with your order number
  • We will provide you with return instructions
  • Package items securely in original packaging
  • Ship to the address provided

    • Refunds


    Processing Time

  • Refunds are processed within 5-7 business days of receiving your return
  • Funds will be returned to your original payment method

    • Refund Amount

  • Full refund for items returned in original condition
  • Original shipping costs are non-refundable unless the return is due to our error

    • Damaged or Defective Items


    If you receive damaged or defective items:

  • Take photos of the damage
  • Contact us within 48 hours of delivery
  • We will arrange a replacement or full refund including shipping costs

    • Cancellations


    Orders can be cancelled within 2 hours of placement. After this window, please wait for delivery and follow our returns process.


    Have questions about our policies?

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